Talk to us
One address for everything: hello@pressfox.io. A subject line routes your message to the right place.
Write to us
Pick the line that fits; the link opens your mail app with the subject filled in. No form, no chat, no phone for now.
| For | Subject | We reply within |
|---|---|---|
| Questions and sales | Question | Two business days |
| Enterprise and private deployment | Pressfox Enterprise | Two business days |
| Support for your workspace Tell us your workspace name. Never send API keys. | Support | Two business days |
| Privacy requests (GDPR, LGPD) Access, correction, deletion and the other rights in the privacy notice. Privacy notice | Privacy request | Within the legal deadline |
| Security reports Responsible disclosure | Security report | Two business days |
| Abuse reports (Digital Services Act) Illegal or harmful content in a report. Include the report link. Acceptable use | Abuse report | Two business days |
| Copyright notices Include the report link and the elements listed on the copyright page. Copyright and trademarks | Copyright notice | Two business days |
| Refunds Refund policy | Refund | Two business days |